PRESS RELEASE: Matobo Hills Lodge wins TripAdvisor Certificate of Excellence 2018

We have been awarded the TripAdvisor Certificate of Excellence by  TripAdvisor.

For the 4th time in a row!

Matobo Hills Lodge couldn’t be more delighted.

Our Lodge continues to establish itself as a first-rate Zimbabwean tourist destination.

We strive to ensure that Guest Happiness is central to our business operation.

We owe our gratitude to our valued guests for the positive reviews on TripAdvisor.

It is these reviews which helped us scoop the TripAdvisor Certificate of Excellence.

Thus –

We are saying thank you to all the guests who have been happy with our services.

It is our hope that these positive reviews will attract more guests to our Lodge.

We encourage everyone to leave honest reviews of our services.

Yes – we said it. HONEST reviews.

Such reviews will help other travelers get a clear picture of what they can expect.

What Management Has to Say About The News

Joshua Elliott, the Managing Director of Matobo Hills Lodge says,

“Management and our dedicated staff are very happy to be receiving this award.

It is our intention to continue offering our guests value for their money.

We want to ensure that their stay at our Lodge is beyond their expectations.

Additionally –

We intend to keep pushing the boundaries of guest service and value.

Matobo Hills Lodge hopes to win this award again next year.

We will do our very best to ensure that happens.

Should that happen, we will be inducted into the TripAdvisor Hall of Fame.

This would be a great incentive for us.”

What You Need to Know About the TripAdvisor Certificate of Excellence

Firstly – did you know that TripAdvisor the world’s largest hospitality review site?

Its Certificate of Excellence initiative has been running for seven years now.

Who is eligible to receive to the award?

The award is designed to acknowledge businesses which always receive great reviews.

These business are in the hospitality industry.

And –

They include hotels, restaurants, safari lodges and so on.

What is the criteria for selection?

  1. The Certificate of Excellence considers the recency, number and quality of reviews. These reviews must have been submitted over a year.
  2. To qualify for the award, organisations need to have the minimum number of reviews.
  3. Organisations need to be listed on TripAdvisor for at least 12 months. These 12 months begin on 1 April and end on 31 March.
  4. The businesses also need to have a rating of at least four out of five.

When are winners announced, you might ask?

Winners of the award are announced annually.

And, this is usually done towards the end of May.


For more information on Matobo Hills Lodge and how to book your stay, please visit our website.

Alternatively, drop us an email on .